Spectrum Home Care

This company is our lifeline. They are caring and respectful in all of their dealings with us. I and my partner are both clients, and we have a wide diversity of needs. We are always sent competent carers, ready to deal with our complex situation. The staff and management are open to feedback, and take action to amend any issues. Most of all, though, our needs are paramount in this company’s practice. Management is aware that life happens and works with us to make sure our needs are met, regardless of the set schedule, when we have emergency situations. It is hard to have strangers come into one’s home, especially when they are there to help us with intimate needs. Spectrum has a family-oriented approach to our care, so there isn’t a constant rotation of different carers; we consider them part of our family.
I cannot say enough good about them. They are our lifeline.

I was recommended to Spectrum Home Care after my severely ill mother had a torrid time with my previous provider (turning up late, timing changes and frankly unresponsive and rude management) and my parents were constantly stressing about how each visit would go. The manager from spectrum came to assess 

my mother's needs and provided us the reassurances that nothing would be too much trouble for his team and that his team would do whatever it takes to make my mum comfortable. True to his words, they have delivered! And are genuine 'carers'. With help from the Spectrum team, my mother is able to cook again and has started to feel useful after months of being bed-ridden. My parents have gone from constantly stressing about the future and how they will cope to trying to lead a normal life again, thanks to the superb care provided by spectrum. We are really glad to have found Spectrum and would highly recommend them

I have been a client with Spectrum since my discharge from hospital following 4 major brain operations and a period of rehabilitation. Initially, the Manager came and did a full assessment, to get to know me and my family, my specific needs and to check out my home situation. The review was very thorough and plenty of time was given to understand my physical and cognitive needs.

At all times, Spectrum has been willing to work to ensure that the carers I have are ones with whom I feel comfortable and who work with me to provide the care I need. I have never felt patronised or spoken down to. 

The company has always worked diligently to provide a core team of workers for my calls and has been very quick to respond to any feedback I have given. With the help of Spectrum, I have made significant progress in my abilities, and at each step of the way, staff have been willing to help support me in a safe manner. I really could not ask for a better team of caregivers!

My 98-year-old father has been absolutely delighted with the care and kindness Spectrum has provided over the last few months. Initially, after a recommendation from a good friend, two members of staff came to assess Dad's needs and home situation, even advising on additional safety measures necessary. 

After interviewing others, they instantly impressed us all with their genuine interest, attention to detail and professionalism. Dad who had previously adamantly refused all additional support now says he wishes he'd done it sooner, and he really looks forward to his helpers coming every lunchtime (for an hour and a half visit) to cook for him and have a chat. They are a wonderful team and is always very quick to answer any changes that may have to be made for hospital or family visits. Thank you Spectrum, keep up the excellent work.

"You took time to listen and showed great understanding of our situation and my need for weekly respite from the emotional and physical demands of looking after a very elderly relative with advanced dementia.

You then compiled a very detailed and accurate care plan and allocated a delightful carer who exactly meets our requirements."

"Brilliant care company. Always has a positive approach and attitude. All service users are treated with the utmost respect. The manager and his team are more than 100% caring. They are all lovely people, and they are always ready to go the extra mile or so. Nothing at all is too much trouble for them. 

They remain friendly and professional no matter what. They take great pride in the services that they provide. And attention to detail is paramount, always. 

Then do the best thing that you could possibly do today, and give Spectrum Home Care a call. You will not be disappointed. They are the new Florence Nightingales. Best thing I've ever done"

"The quality of care that I receive from them is to a very very high professional standard.

I would say to anyone needing home care to contact Spectrum home care immediately. 

If you've tried other care companies, and are unhappy with them, then all I can say is: You've tried the rest now hire the best."

"I am receiving the right exceptional the highest quality of care. 

I can't see any negative points from the carer's performance she even voluntarily helped me to do the shopping 4x already in the past like when every time I ran out of milk and bread etc."

"Prior to using Spectrum Home Care, we had tried a number of agencies which caused my parents a lot of anxiety and no matter how often I spoke with the care agencies there would always be a new face but thankfully Spectrum has been a constant figure in my parent’s care.

I would say Spectrum always goes the extra mile and nothing is too much trouble for them."